Returns & Shipping Policy

Terms and Conditions / Return Policy



 

1. Please measure hip width prior to purchasing the XL lounger, Inflatable BootyKanoe , or mini inflatable mattresses. Refer to video link in menu.

2.Inflatable BootyKanoe, Inflatable mini mattress, inflatable wedge,  XL lounger, bbl cushion, UBooty, Tinkle Buddy, and compression socks are Final Sale ! No Returns on opened products Due to the nature and sanitary conditions of recovery 

3.PLEASE INSPECT ITEMS AS Soon as you receive them. If you find you have received a damaged product you have days from receiving the product to notify for an exchange via email. Products exchanged must show no significant signs of damage or we will not accept the exchangePlease send exchange request to bootybeanbag@gmail.com with your order # and reason for exchange. Once we receive your email, follow up instructions will be provided. We only offer exchanges on damaged products at this time and do not except returns due to the nature of our products. Again, you have 5 days from receiving your order to request an exchange. 

4. We accept returns on unopened products only. You must request your return within 5 days of receiving your products. Please email us at Bootybeanbag@gmail.con All Shipping costs incurred  is customer responsibility. We do not cover shipping. We will not accept your return if we find the package has been opened. We pack our products in a specific way and can easily tell if they’ve been opened.

5. Beanbag filling is not included. The XL lounger and Booster needs 5 bag of filling that are 100L each.

6. The inflatable mattress and mini mattress do not have built-in pumps and pump is not included with the purchase. This means the inflatable mattresses will need to be filled with air every 4 to 6 hours depending on your weight, this does not mean you cannot sleep on. It only means that in the morning your mattresses will feel soft due to air loss throughout the night.

7. We air test all mattresses for 48 hours prior to shipping to ensure we do not send out any mattresses with holes. That being said, please inflate your mattress the day that you receive it if you find a visible hole please notify us immediately and email us clear pictures of the damaged mattress hole. You will only have 5 days  from the day you receive your mattress to do this for a exchange. We will send further instructions via email on how to proceed shipping mattress back to us.

8. We have the right to refuse service to anyone.